Pro Tips & Troubleshooting

Discover tips and tricks for using myBlueprint, and troubleshooting any common scenarios you might encounter

How can I reset passwords?

Forgot your password? Students forgot their passwords? No problem, let's get you a new one! The process to reset your password will vary depending on whether your school board uses Single Sign-on  (a 'School Account Login' option to sign on with ...

How can I access a list of students' email addresses?

In your Counsellor Lead account: Click on the Students  box  In the upper right, click the Download icon  An Excel document will download to your device In the Excel file: If needed, click  Enable Editing (at the top) Navigate to the bottom rig...

How can I create reports from my account?

As a staff member with a Teacher or Counsellor account you can use our interactive reports to learn more about your students, their courses, interests, progress, and more. These include: Course Forecasting – Understand student interest and intent ...

How can I print students' work?

Print or download for individual  students: Log in to your myBlueprint account For teachers: click Classes  then click into your class box For counsellors: click Students   Locate student from the list using the search bar or header columns No...

How do I invite other staff to access myBlueprint?

Want to get your fellow colleagues started with using myBlueprint? The great news is that you can invite them from directly within your account.  Teacher Accounts All teacher account types have the ability to Invite  staff by default. Which can b...

How can I access students' Who Am I Survey assessments and results?

To view a Report of the students who have completed their Who Am I Surveys refer to the following steps: Log in to your myBlueprint Teacher or Counsellor Account Click Reports  (left-hand menu) Scroll down and click Who Am I Assessments In the u...

How can I set up school specific prizes?

Are you a teacher or counsellor that would like to set up prizes that only your school students or specific grades can access?  Perhaps you are a staff member with a board staff account and would like to set up prizes for your entire school distri...

Why am I not seeing some features in my account at certain times of the year?

myBlueprint's highest levels of traffic on our site are typically between January and March, as hundreds of thousands of students across Canada use Education Planner to submit their course selections.  To improve performance and ensure stability f...

What is Class Pass?

The Class Pass app for iOS provides a simplified way to add content to myBlueprint portfolios. Students can post boxes to their portfolios themselves, or teachers can post artifacts directly to a student’s portfolio, to a group of students, or to ...

Why am I being brought into another user's account?

For schools using Single Sign-on with myBlueprint ( ie,  the School Account Login  option), on occasion with shared devices you may find that you're brought into the account of the person who was using the computer previously.  This occurs becaus...

Student Account (Education Planner) Troubleshooting Tips

This article will walk you through some helpful troubleshooting tips to help you navigate within the student account.  High School Plan Class Activities Tasks and Goals High School Plan Depending on whether your school or district sends myBluepr...

Troubleshooting Loading Issues (Blank Screen, error messages)

Occasionally with any web-based application platform like myBlueprint, you may encounter temporary issues with loading certain sections of your account, or our main log-in page.  This is often caused by browser extensions that interfere with the l...

I'm not seeing one of my students in my account - what should I do?

If you're not seeing one of your students on the list within your Teacher or Counsellor account, it could be for one of a few reasons, depending on the configuration of your school.  Your student needs to create an account The simplest reason you ...

Why isn't my QR Code working?

The most common reason you may encounter issues logging in with a QR code is if the code is being scanned from the camera app on a mobile device. This tries to convert the code to a URL, which will not work.  The QR codes from myBlueprint don't st...